Of late, we have heard issues with the USB 3.0 port due to driver incompatibility. If you have connected your mouse to a USB 3.0 port, I suggest you connect it to a USB 2.0 port for better compatibility, no matter if you are using a wired or wireless mouse. I have had many issues with the mouse being unresponsive in Windows, but switching to a different port has been a reliable solution for me in the past. Have you tried connecting the mouse to a different USB port? If you are using an external mouse on your Windows 11 laptop or desktop PC and the mouse is not working, you should begin with the most common fix. Connect the Mouse to a Different Port (External Mouse) Disable ‘Enhance Pointer Precision’ (Laggy Mouse and Touchpad)ġ.Uninstall USB Controllers’ Drivers (External Mouse).Uninstall/ Re-install Drivers (Mouse and Touchpad).Connect the Mouse to a Different Port (External Mouse).The next time that you restart the computer, the keyboard, and mouse connect automatically. The Dell Bluetooth Keyboard and Mouse are now ready to use. The Bluetooth LED on the mouse then turns off and remains off. When the connection is made, the Bluetooth LED on the mouse stops blinking and stays steadily on for a few moments, indicating the connection between the mouse and the computer has been established. Some USB receivers can be rotated, while others require a separate USB cable to allow for rotation. The top of the USB item is typically the front of the receiver itself, meaning that the top of the USB item should face your mouse or keyboard.
Press the connection button on the USB receiver. Face the USB receiver's front toward your keyboard or mouse. The Bluetooth LED on the top of the mouse starts to blink. Press the connection button on the bottom of the mouse. The Bluetooth LED on the keyboard then turns off and remains off. When the connection is made, the Bluetooth LED on the keyboard stops blinking and stays steadily on for a few moments, indicating the connection between the keyboard and the computer has been established. Press the connection button on the USB receiver. Turn on the computer by pressing the power button. Be sure to place the keyboard in discovery mode before turning the computer on. NOTE: Once you turn the computer on, there is little time to press the connect button on the bottom of the keyboard.
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